Shipping and Delivery

(A) Standard Delivery Fee for Bulky Items

The delivery fee for bulky items is standardized for the various regions in Hong Kong and may be adjusted from time-to-time.

The delivery fee is a once-off charge which is independent of the quantity of items to be delivered (unless the items cannot fit into a single delivery van).

This fee is applied under 'normal' circumstances (i.e, no stair-climbing, steep slopes, or long distances from loading/unloading area to venue). This fee applies for delivery of heavy, bulky items more than 10 kg in weight (like Bouncy Castles, ride-on vehicles, furniture, accessories, etc.) which cannot be sent through Hong Kong Post or other Express delivery service. 

Challenging delivery/collection situations will require extra manpower/time and thus, will attract an additional $50 per item.

Note that car-park entrance fees, if any, at your estate are not included in the delivery fee. Any car-park charges will also be collected from the buyer.

 

Region (see district definition below)
Fee
Hong Kong Island $190
Kowloon $90
New Territories $140
Tung Chung $175
Discovery Bay $530

 

NOTE: Our regular mode of delivery is the delivery van. Should a delivery TRUCK be needed instead due to the quantity/bulk of the items purchases, the delivery fee will be TWICE of that stated in the table above. In such a case, for example, a delivery to Kowloon will be $90 x 2 = $180.

 

(B) Delivery of DVDs

DVDs are delivered Free-of-Charge.



(C) District Definition

Kowloon
Sham Shui Po (深水埗)
Kowloon City (九龍城)
Kwun Tong (觀塘)
Wong Tai Sin (黃大仙)
Yau Tsim Mong (油尖旺)

New Territories
Kwai Tsing (葵青)
North (北)
Sai Kung (西貢)
Sha Tin (沙田)
Tai Po (大埔)
Tsuen Wan (荃灣)
Tuen Mun (屯門)
Yuen Long (元朗)

Welcome

Welcome to Toy Shop Hong Kong! We are absolutely delighted you are here! The joy of our children is at the heart of all that we do. And at Toy Shop, we want our children, and yours too, to live their lives with passion and joy!

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Did You Know?

Toy Shop delivers all ride-on cars and bikes assembled and Ready-to-Play. This also means if they are battery-operated, the batteries are fully charged and devices like remote controls loaded with batteries!